PRIVACY POLICY

Effective Date: August 25, 2024
This Privacy Policy describes how Burakkuhato ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website ("Site"), use our services, or make a purchase from burakkuhato.com (collectively, the "Services").
Please read this Privacy Policy carefully before using the Services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notice on our Site before any material changes take effect. We encourage you to review this Privacy Policy periodically for any updates.

What Personal Information We Collect
We collect personal information about you when you interact with our Services. This information may include:

  • Contact information: Name, address, phone number, email address.

  • Order information: Billing address, shipping address, payment information (credit card details are not stored by us but processed by our payment processor).

  • Account information: Username, password (encrypted), security questions and answers.

  • Shopping information: Items viewed, added to cart, purchased, saved for later, reviews, referrals, and loyalty points.

  • Customer support information: Information you provide when contacting us, such as through a support ticket or email.

  • Usage data: Information about your device, browser, IP address, and how you use our Site, collected through cookies and similar technologies.

How We Use Your Personal Information
We use your personal information to:

  • Provide the Services and fulfill your orders.

  • Process payments and manage your account.

  • Send you information about your orders, account, and the Services.

  • Respond to your inquiries and provide customer support.

  • personalize your experience on our Site.

  • Improve our Services and develop new products and features.

  • Send you marketing and promotional communications (with your consent).

  • Prevent fraud and protect the security of our Services.

  • Comply with legal obligations.

How We Share Your Personal Information
We may share your personal information with third-party service providers who help us operate the Services, such as payment processors, shipping companies, and marketing partners. These third parties will only use your information for the specific purposes we disclose to them. We may also share your personal information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights or safety of ourselves or others. We will never sell your personal information to third parties.

Your Rights
You have certain rights regarding your personal information, including:

  • The right to access your personal information.

  • The right to rectify inaccurate personal information.  

  • The right to request the deletion of your personal information.

  • The right to object to the processing of your personal information.

  • The right to withdraw your consent (where applicable).
    If you wish to exercise any of these rights, please contact us using the information below.

Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.  

Children's Privacy
Our Services are not directed to children. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child, we will take steps to delete that information.  

Contact Us
If you have any questions about this Privacy Policy, please contact us at customerservice@burakkuhato.com